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Full Pricing Information

Since we're pay-as-you-go, there's a few situations that require a fee outside of the normal transaction fee.

All Pinch Fees

All prices are in Australian dollars and include GST. Prices are applicable for Australian businesses only, please contact us for pricing in all other countries. Fees are subject to change. All fees are net settled to your account or collected via Direct Debit if required.

Direct Debit Bank Account Transaction Fee

1% + 30c

per transaction with
fees capped at $5


Standard Usage Fees

  • circle Domestic Transaction Fee: 1% + 30c - Charged each time take funds from a domestic bank account
  • circle Transfer fee: $1 - Charged each time we bulk settle funds to your account
  • circle Refund fee - A fee equal to the transaction fee will be deducted from the merchant. The customer is always refunded the full amount.
  • circle Dispute Fee: $25 - Charged if a customer disputes the transaction or claims it is fraudulent
  • circle Declined payment fee: $5 - Charged if collection of payment from a bank account fails

Credit & Debit Card
Transaction Fee

1.95% + 30c

per transaction (Promotional fees*)


Standard Usage Fees

  • circle Domestic VISA/Mastercard fee: 2.5% + 30c - Charged each time we take funds from a Domestic VISA or Mastercard debit/credit card
  • circle Domestic AMEX fee: 3.3% + 30c - Charged each time we take funds from a Domestic AMEX credit card
  • circle International Card fee: 3.9% + 30c - Charged each time we take funds from an International debit/credit card
  • circle Refund fee: $5 - Charged when you request a credit card payment to be refunded
  • circle Dispute Fee: $35 - Charged if a customer disputes the transaction or claims it is fraudulent

*Promotional Disclaimer (11 Oct 2021 - 31 Dec 2021)

New customers are eligible for a discounted domestic visa/mastercard credit card transaction fee of 1.95% + 30c. This discounted fee will take effect immediately and does not expire, however Pinch reserves the right to revise these fees as per the Merchant Service Agreement. Offer is for new customers only. Offer ends 11:59pm on 31 December 2021.