Your payments are our business
A range of features are built in to the platform to get you paid more efficiently
Online credit card payments
Securely accept credit card payments online.
Take one-off payments straight on the invoice using Pay Now or set up recurring payments, payment plans or subscriptions to automatically receive payment on the invoice due date. All credit card details are stored securely through Pinch using PCI compliant security systems.
Online direct debit payments
Securely accept direct debit payments online.
Set up recurring payments, payment plans or subscriptions to automatically receive payment with pre-approval from your customer. Your customer can store their bank details for later payments. If they accept, they can automatically be charged on the invoice due date.
Get paid on time
Automatically charge customers credit card or their bank account on the invoice due date.
Use the Pinch platform to invite your customer to approve future payments. Your customer simply fills in their credit card or bank account details and selects to be automatically charged future payments. Pinch does the rest and automatically collects payments on the invoice due date.
Pass on the payment transaction fee to your customers.
Pinch charge a fee per transaction. You can choose to pass the fee onto your customer.
Plans and subscriptions
Breakdown large invoices into smaller payments, all tracked against the one invoice.
The Pinch payment plan designer lets you take deposits, recurring payments, fixed amounts or a percentage of the invoice total, or any combination of the above! You have the option to generate an invoice per payment, or one single invoice to track payments against.
You’re in control
Set your payment terms, to suit you and your customers.
Allow payment by credit card and/or direct debit, create payment plans, breakdown invoices, set thresholds, pass on the transaction fee and automatically collect payment. Pinch has the flexibility to suit your business.
A simple platform
You can set up and be using Pinch Payments by the time you finish that coffee.
Just a few bits of information are needed to get you started. Your name, email and then link to your accounting software. You can follow our ‘getting started’ guide or you can get Pinch now. There’s no setup, minimum or monthly fees. Just pay-as-you-go.
There’s no setup, minimum or monthly fees. Just pay-as-you-go.
Pinch fees are charged per transaction before the payment is deposited into your bank account. You can even choose to pass the fee onto some or all of your customers. Pinch will automatically reconcile the fees in your linked accounting software.
Our Australian support team is on hand to help. Book in a chat or email us.
Founded and developed in Brisbane, Pinch are dedicated to provide quality local Australian support. Email support is available during business hours, and to avoid waiting on hold, phone support can be booked in advance.
Accounting and cashflow management simplified.
When you link Pinch to your accounting software, invoice payments are recorded and adjusted for Pinch fees. The Pinch fees are added as a bill in the accounting software.
If a payment fails, Pinch will automatically re-attempt.
Failed payments are managed through Pinch. Customers are notified of the failed payment and asked to update their details. You can easily create payment plans for customers to pay off the invoice. There are no fees to re-attempt credit card payments. Fees do apply for direct debit failed payments.
Safe and secure
Pinch is PCI compliant. Rest assured your customers sensitive data is safe.
All payment information is stored securely, PCI compliant including credit card tokenisation and AES256 encryption. All credit card and direct debit information is managed confidentially through Pinch. Credit card numbers are secured in a vault and never shown. Pinch integrates with the major Australian banks to ensure safe and secure transactions.
View your cashflow at a glance.
Instantly see upcoming payments. View successful and settled payments. And easily stay on top of missed or failed payments.
Pinch sends email notifications when attention is needed.
Your customer will receive notifications when you send a pre-approval request, when a payment has been attempted and when a pre-approval is cancelled. All emails can be turned off on request.